Messages
MR
Marcus Rivera10:30 AM
Everything looks good on our end. Your next payment is June 28th.
AI
Recovery AssistantTue
I've logged this for your specialist to review.
N
System NotificationsMay 22
Your Driver's License and Pay Stubs have been approved.
BS
Billing SupportMay 15
Your payment method has been updated successfully.
DR
Document ReviewMay 10
We've received your updated bank statements. Under review.
MR
Marcus Rivera
Senior Recovery Specialist • Online now
MR
Marcus Rivera10:30 AM
Hi Sarah! Just wanted to let you know we've received your updated bank statements. Everything looks good on our end. Your next payment is scheduled for June 28th as usual.
You11:45 AM
Thanks Marcus! I also uploaded the Chase statement but it was the wrong month — I'll upload the current one this week.
AI
Recovery Assistant5:00 PM
I noticed you reported a creditor call from Chase on May 20th. Here's a quick tip: if Chase calls again, you can say 'I'm working with NewLeaf Financial — please direct all communication to them at (800) 555-0199.' I've logged this for your specialist to review.
N
System11:15 AM
📄 Document Status Update: Your Driver's License and Pay Stubs have been approved. Bank Statements are under review.